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Computer PC Build Repair Support Technician Engineer job in Takeley

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Job Ref:  204794152
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Essex
City:  Takeley
Post Code:  CM22
Salary:  £15000 - £20000/annum
15/10/2016 03:41
We are looking for a person with the right attitude and personal qualities. Therefore this job is suitable for people with a range of experience including people with little or no on-job experience. Equally if you have relevant work experience we are just as interested if you're the right person! This is why the offered salary range is quite wide.

We are looking for a one-in-a-million techy to join the team at Tablet Technologies just outside Takeley in Essex, a fast growing company supplying rugged tablets and mobile phones to customers all over the globe.

The job is about much more than knowing which end of a screwdriver is which. We need people who thrive in a busy and varied environment and are equally happy talking to customers by telephone or email, giving technical advice to the sales team, disassembling a Tablet computer or mobile device, building a new software version, troubleshooting a fault, or opening and packing boxes.

You need to be a fast learner, motivated, versatile, able to task switch and prioritise, properly document work done and understand the importance of quality work and customer satisfaction in everything you do. While you will need a range of basic hardware and software expertise you'll be backed by a friendly and experienced team, so there's no need to worry about asking for help if you need it.

If all your friends come to you when they break their mobile phone, or you built your own custom spec PC, or you enjoy building new projects for your Raspberry Pi, or even have prior experience working for a PC or mobile device manufacturer, then we want to hear from you!

Essential personal qualities:

Good written and verbal communications skills
Able to troubleshoot and think logically
Methodical, organised and thorough
Able to multi-task and work to agreed priorities
Customer focused

Key responsibilities:

Preparing new devices for shipment to customers, possibly adding specialist hardware, software or firmware
Troubleshooting, problem resolution and component repair/replacement for hardware and software issues
Telephone and email support for customers and the sales team

Additional responsibilities:

Goods In checking
Packing and despatch of devices
Test/evaluation of new devices and software builds

Essential technical skills:

Practical experience of PC/laptop troubleshooting and disassembly/reassembly
Good knowledge of Android on mobile devices
Solid experience of Windows 7/10 installation and device driver install, preferably on mobile devices

Useful technical skills:

Practical experience of mobile and/or tablet device troubleshooting and disassembly/reassembly
Knowledge of Norton Ghost, Windows DISM and similar software build tools
Ability to solder
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