|Job Ref:||204793684||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Dorset||City:||Bournemouth||Address:||Post Code:||BH8||Salary:||£25000 - £30000/annum Free Parking||Post Date:||15/10/2016 03:41|
Business Application Support - Bournemouth - £25-30k|
Our prestigious client is seeking an experienced Software Application Support to join their team of software support consultants and analysts who provide support and implementation services throughout the UK. This vacancy focuses on the delivery of telephone software support to end user customers and is an office based role.
•Provide telephone and email support to the customer base involving issue investigation, resolution or escalation.
•Continually develop knowledge of the entire software system and keep up to date with newly released software.
•Work with other members of the Software Support Team to achieve high standards of service and customer satisfaction
•2 years in a role using or supporting Business Management/ERP/Accounting software together with an understanding of support call management processes.
•Proven strong knowledge of accounting principles or accounting systems
•Good general IT skills are necessary. A general understanding of system architecture (hardware, database, applications, desktops and printers) as is knowledge of ODBC.
To apply or for more information please email
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency