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Combustion ssytems Service Engineer job in Rotherham

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Job Ref:  204794178
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
City:  Rotherham
Post Code:  S60
Salary:  £25000 - £30000/annum
15/10/2016 04:03
My Client is one of the UK's Leading Heat Treatment & Forge Furnace Designers, Installers, and Commissioning Companies.
This really is cutting-edge / top end technology with some of the best Design Engineers in the industry. As momentum continues to grow we are looking for an additional Field Service engineer in the South Yorkshire area.

Job Description - Purpose and Scope
The Service/Commissioning Engineer is to perform complex customer support activities involving the on-site installation, service, repair, test, troubleshooting, and training new and existing combustion and process control systems at our Customer sites in a timely and cost effective manner. Instruct customers in the operation and maintenance of the systems. Serve as company expert with customers on technical matters. Always conduct business in a professional manner building customer relationships.

Conduct on-site commissioning of complex products and follow testing procedures to ensure proper working order. Installation of equipment and supervision of tradesmen will be required from time to time.
Perform process support as required.
Check out and approve operational quality of installed systems. Investigate malfunctions and take corrective action.
Answer technical questions on equipment and work with customers to troubleshoot problems.
Provide support via telephone and on-site dealing with how systems will work with customer processes.
Work with Engineering, Reliability and Manufacturing groups for corrective action and resolution. Make recommended design changes.
Represent company in dealings with customers, responsible for customer satisfaction. May oversee all service activities for a specific customer.
Prepare event or daily logs and report of work performed.
Preparation of method statements and risk assessments to create and maintain a safe working environment on site.
Some travel required out of South Yorkshire and some international operations will be encountered.

Education and Training:
Higher level education in Electrical/Mechanical technical duties.
+5 years hands-on practical experience. ( such as Maintenance Department )
Preferably 'Gas-Safe' trained.
Demonstrated competency and high level of understanding and ability to practically understand issues and see resolutions.
Demonstrated competency in fault finding and system trouble shooting.
Strong customer relations and organizational skills required.
Computer skills, knowledge of MS Office, Excel and other similar software packages.

Excellent customer relations, listening, and organizational skills
Ability to work cooperatively with others within and across functions and at all levels of the company and customer organisations.
Individuals demonstrating this competency show a commitment to quality during the completion of every task. They maintain high standards in the development and implementation of business processes to ensure that our customer's needs and expectations are satisfied.

This is a fantastic opportunity for an Engineer to make a real difference within a business. The role is given autonomy and responsibility and to be an integral part of helping build the business
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