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Dispatcher / Social Media Coordinator job in Dispatcher / Social Media Coordinator

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Job Ref:  efae3e0a
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Alberta
City:  Dispatcher / Social Media Coordinator
15/10/2016 23:13
Job Description:

KEY SKILLS:- Customer facing skills & experience that promote safety, accuracy of supplied information and delivery of a 1st class Public Transportation system within a world leading ski resort location. Administration of twitter account and BC Transit web site for posting of transit events and changes to service. Business Communication experience (company newsletters & events, company promotion on social network platforms). Ability to use Microsoft applications (Word and Excel) at the basic to intermediate level. SPECIFIC RESPONSIBILITIES 1. Dispatch drivers according to a pre-defined procedure. 2. Monitor radio communications and promote Driver-Transit Supervisor communications. 3. Post and reply to twitter feed and post alerts and service changes on BC Transit web site. 4. Investigate and report on Service Requests & Feedback, including passenger complaints. 5. Minimum 3 day work week 7:00 AM until 5:30 PM (Fri, Sat & Sun - 10 hours/day, plus Stat Holidays). 6. Ability to work with a unionized workforce. 7. Seasonal dates are Nov 16th 2016 to April 17th 2017.

Company Description:

PWTransit, a division of Calgary-based Pacific Western Transportation, is a full-service bus transportation company, with operations located in British Columbia, Alberta and Ontario.

PWTransit's employees operate a variety of transit vehicles travelling almost 11 million kilometres annually. Our commitment to safety and customer service excellence includes providing up-to-date vehicles, quality maintenance facilities, and the development of highly-qualified personnel. PWTransit provides a complete spectrum of bus services including:

- Municipal Conventional Transit Services
- Custom / Para Transit Services (ie: handyDART, Handibus)
- Community Bus
- Industrial Employee Transportation
- Local & Long Distance Charters

With over five decades of operating experience, Pacific Western's approach to doing business has stimulated leadership, innovation and employs more than 3,300 personnel who are committed to the success of our organization and the communities we serve.

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