|Job Ref:||83962||Employer:||General Dynamics US||Country:||United States||County/State:||Georgia||City:||Savannah||Address:||Post Date:||16/10/2016 05:14|
Bachelors degree in Information Technology, Computer Science, Engineering, Business Administration, or relevant curriculum; or equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Fifteen (15) years relevant IT experience. See Other Requirements.|
Position Purpose: Responsible for managing the day-to-day operations of the overall ERP applications environment. Responsible for deliverables on multiple concurrent projects for development, enhancements, performance, and defect remediation for ERP applications. Serves as first line of responsibility to ensure applications meet system SLAs and customer requirements. Ensures that all applications installation, maintenance, and upgrade tasks are completed according to project cost, schedule, scope and quality criteria. Direct management of the basis and security teams (on and off-shore). Provides strategic direction and advice on architectural design of ERP systems to support new applications and planned growth.
Principal Duties and Responsibilities:
Essential Functions:1. Provides technical and work direction to the basis and security teams in support of day-to-day operations.2. Provides leadership for the SAP Basis team covering implementations, upgrades, migrations, on-going maintenance, automated testing, hardware sizing and landscape design on various combinations of OS & DB platforms including SAP HANA.3. Ability to systematically troubleshoot and solve complex technical issues across a complex technical landscape including applications, databases, and infrastructure.4. Develops comprehensive plans and communication documentation to support business goals and key initiatives.5. Communicates effectively with stakeholders on business goals and key initiatives.6. Assists in defining and implementing applications support processes, tools and methodologies in order to maximize applications efficiency, performance, and stability. 7. Ensures SLA compliance and 24x7 support coverage for the ERP applications environment. 8. Ensures applications processes are followed consistently and are in compliance with applicable policies, procedures, standards, etc. 9. Ensures compliance to Gulfstream security policies for user role definition and application administration.10. Supervises all team members and provides performance feedback for team members and assigned contractors.11. Coaching, training, and professional development of Basis & Security team members.12. Stays abreast of ERP industry developments and trends, in order to prepare the Gulfstream organization for advances in processes and tools.
Additional Functions:1. May be called upon to serve as Project Manager in support of significant projects within their assigned functional area.2. Proactively identifies opportunities to improve existing methodologies, processes or other areas of service delivery performance. 3. Builds, fosters and promotes positive relationships among the applications team, infrastructure team, and key stakeholders. 4. Performs other duties as assigned.
Other Requirements:1. A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer.2. Ten (10) years SAP experience with at least 4+ full lifecycle SAP implementations including strong, hands-on Basis & Security administration 3. Five (5) years in a leadership role within an IT environment.4. Experience with SAP ECC 6.0 or higher, CRM, HANA, GRC, and Solution Manager.5. Experience supporting solutions in discrete manufacturing required, Aerospace and Defense Industry preferred. 6. IT Infrastructure Library (ITIL) and Project Management (PMP) certifications are preferred.