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Customer Quality Liaison - Automotive Manufacturing job in London

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Job Ref:  aaa494571
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  London
16/10/2016 23:18
Job Description:

Customer Quality LiaisonResponsible for developing; managing and overseeing all onsite operations related to quality inspection and containment activities. Implements Stratosphere Quality’s processes and procedures in a large customer facility to deliver efficient and quality focused services to suppliers. Essential Job Functions:Plans and implements Stratosphere Quality’s processes for managing inspection and reporting processes in a large customer facilityDevelops relationships with customer representatives and suppliers and encourages business development and new business opportunitiesEvaluates ongoing projects’ profitability and customer satisfactionAllocates resources including personnel based on forecast of customer demand and business needsInvestigates and corrects any non-conformancesCompletes reports and creation of standardized working instructionsEnsures all safety and location policies are followedCompletes required training classesAdheres to quality compliance requirementsAll other duties and responsibilities as may be assigned Requirements:Manufacturing, Engineering, Business Degree or equivalent experienceExcellent organizational skills in order to establish, implement, control and revise projectsMinimum of 7 years’ experience within automotive qualityHCM preferredStrong knowledge of inspection and containmentThorough knowledge of automotive quality systems and initiativesUnderstanding of ISO TS 16949, has completed audits or participated in obtaining ISO certificationSupplier Quality DevelopmentProven managerial experience leading cross functional teamsAbility to identify potential quality system failures and implement preventive corrective actionStrong presentation, conflict resolution and critical thinking skillsProficiency in Microsoft OfficeDemonstrate exceptional written and oral communication skillsAbility to multi-task and set priorities to meet tight deadlinesAvailable to work assigned hours based on business needs Preferred:Worked for large Tier 1 Automotive ManufacturerFormal problem solving trainingSix Sigma Black BeltEntrepreneurial skills, managed a small to medium sized business

Company Description:

Stratosphere Quality is a leading provider of quality assurance services to manufacturers of parts and components in industries such as automotive and medical device. We specialize in Sorting, Inspection and Rework projects. As a partner in quality, we work with suppliers and OEMs to identify the root cause of quality problems, minimize defects, improve quality, increase efficiency and reduce costs associated with quality issues.

Stratosphere Quality does not just provide people to work sorting and inspection projects. We have trained teams who coordinate and monitor the activity of each project while working with the manufacturer to provide updates and reports. Each member of our team understands the cost of downtime, the need for accuracy and the demand for details in the fast paced world of manufacturing quality assurance. Stratosphere Quality is ISO9001 Certified for Quality Management Systems and ISO13485 Certified for Medical Devices.

Employees at Stratosphere Quality enjoy opportunities for advancement! We a growing company and are proud to promote from within when possible. All full time Stratosphere Quality employees are offered paid time off including vacation and holiday pay as well as a comprehensive benefits package including medical, vision, 401K and more. To recognize efforts, Stratosphere Quality honors stand out employees with monthly quality awards. If you enjoy a fast-paced work day that is filled with variety and want to be a part of an award winning team. Then we encourage you to apply for any position with our company for which you are qualified and interested. Stratosphere Quality is an Equal Opportunity Employer
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