What is the purpose of the role?
The purpose of this role is to lead and develop a team of technicians and contractors working in strategic sewage pumping stations (SPS), so that they can deliver excellent customer service and operational performance across a defined geographical area. As well as this, you will build strong relationships with customers, managers and stakeholders alike. A practical working knowledge of waste water networks would be highly beneficial, allowing you to provide not only leadership to your team, but technical mentoring as well.
What makes this role unique?
Your team will be responsible for the operation and maintenance of one of London's most important and historic assets: The Main Drainage System, installed by Sir Joseph Bazalgette in the Victorian era. To excel in this role you will need to be a thoughtful leader who puts the safety of the team before all other considerations. You will be able to engage colleagues and senior managers alike in your quest to make continuous improvement and you will be comfortable in overseeing contracted resources engaged in high value projects.
As your team's main interests lie within large pumping stations, you will have a mechanical and electrical interest, be comfortable in being trained to achieve CP1/CP2 status (work in confined spaces) and will, on occasions, join your team whilst engaged in their work.
What will this role involve?
This role will involve managing a field based team of 10 electrical and mechanical technicians involved in the first line support of strategic waste pumping stations. The successful candidate will also be responsible for driving continuous improvement: most notably in Health and Safety.
Part of the role will be meeting operational, maintenance and customer driven targets, as well as meeting income targets generated from project work. Other facets of the role include conducting regular workplace audits on safety and quality of work, developing and driving team engagement initiatives and taking an active role as a member of the catchment management team.
What are we looking for?
A record of taking the lead and achieving results through others.
A charismatic personality able to take advantage of PR opportunities.
A resilient nature capable of dealing with periods of increased activity.
A good working knowledge of health and safety legislation.
A good working knowledge of drainage systems.
An appreciation of electrical and mechanical principals.
Some experience of multiple job work planning would be useful.
Very clear and articulate communications skills.
A preference for working as part of a team.
Competent in the use of IT equipment such as PC or laptop.
Ability to interpret and manipulate medium complexity Excel spreadsheets.
Ability to achieve CP1 or CP2 accreditation (working in confined spaces).
Holder of a valid driving licence.
Thames Water information and salary details
This role is based at our Greenwich Storm Sewage Pumping Station, London. We are offering a salary of between £31,790 and £43,010, depending on skills and experience. You may also be required to take part in an out of hour's coordinator roster, for which an allowance will be paid.
About Thames Water
Thames Water is the largest water and waste-water services company in the UK. We provide the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and we are going through a period of exciting change. On a typical day we supply 2.6 billion litres of top quality drinking water and our 350 sewage treatment works treat more than 4.2bn litres of waste-water. Our 85,000 miles of water mains and sewers would wrap around the world three-and-a-half times.
We are focusing like never before on delivering brilliant services and providing our customers with a great experience. We are in the process of transforming our business in order to achieve this. To help us succeed, we need a range of new skills and capabilities and will be recruiting for these in the coming months. We are on the lookout for talented people across our entire region who are interested in helping us to become the best water and waste-water company in the UK.
Thames Water is an equal opportunities employer.
Closing Date: The closing date for applications is 31st October 2016.