|Job Ref:||6860869c||Employer:||Direct Solutions - Canada||Country:||Canada||County/State:||Ontario||City:||Oakville||Address:||Post Date:||17/10/2016 23:14|
We are currently looking for an Account Manager to join our team in Oakville, ON! An Account Manager participates in cultivating new and repeat business on behalf of the Company. Lead, service and manage all aspects of client accounts and projects. Takes all appropriate and necessary action to ensure clients and prospective clients regard the Company in high esteem and rely upon us as their resource for present and future marketing communications solutions. Candidates MUST have at least 2 years' experience coordinating the installation and dismantling of trade show exhibits from start to fulfilment. The Ideal Candidate will be able to:Serve as the primary client contact on day-to-day development and implementation of marketing communication programsDevelop, execute and manage budgeting, routing and program management tools to forecast and manage the accountManage client's trade show budget and provide client with updated reports as required. Includes third party supplier forecasting and associated budgetsManage all internal production departments to insure client's objectives and budget parameters are adhered toManage I&D services, with respect to client's program, to ensure proper execution of program on the show floorManage the association and venue approval process and ensure all Impact XM solutions follow industry rules and regulationsAct as liaison between clients, client marketing agencies and all Company departments. Work effectively and demonstrate respect for colleagues at all levels and consistently contribute to a positive work environmentPrepare master project plans and schedules, communicate action times to all stakeholders (internal operations, client and agencies), monitor adherence to deadlinesPossess strong operational knowledge of Impact XM Project Management systems and internal processes (Work Orders, production packages, etc.) in order to manage and document client projectsKeep fully informed on own full client base and projects in order to be prepared to answer questions from clients or Company departmentsPrepare written correspondence and proposalsObserve deadlines, prioritize workload and operate under limited time constraintsProficient in Microsoft Word, Excel and PowerPoint in order to prepare client correspondence, proposals and presentationsConsistently demonstrate ability to successfully move into problem-solving mode whenever challenges or concerns ariseRecognize and develop business opportunities with new and existing clients. Build and maintain relationships throughout the client organization and at all management NA new prospect opportunities to Director, NA all account related needs including, but not limited to:Property and graphic inventoriesJob process issuesShow site expectationsQuality / expectationPricing / billing Qualifications 2-4 years' experience in managing accounts and coordinating exhibit projects for Trade Show Exhibit Industry. Passionate about working with people and be customer-centric Experience in the face-to-face experiential marketing or a creative solutions based agency Thrives in an entrepreneurial and independent environment Impervious to limits or roadblocks Embodies flexibility, open-mindedness and receptivity Actively works out solutions Identifies something valuable in being part of a team and ability to effectively collaborate Effective communication skills are required: including the ability to make effective and persuasive presentations; prepare written documentation including proposals, quotations and letters; maintain accurate and complete client and project files Ability to develop excellent rapport with existing and prospective clients Demonstrates a good "business sense" Exhibits the ability to multi-task, sell, and operate under severe time constraints and immovable deadlines Good organization, detail and follow-up skills are required with the ability to manage and reset priorities in a rapidly changing environment Proficient using Microsoft Office programs
Impact XM is a global experiential marketing agency that crafts strategic audience engagements by powering brand experiences. Trusted by some of the world's most respected organizations, the agency has a forty-year heritage of insightful strategy, brilliant creative, smart fulfillment and purposeful metrics across business and consumer trade shows, user conferences, event activations and digital engagements. Headquartered in New Jersey, Impact XM maintains locations in Toronto, Las Vegas, Chicago, San Francisco and Zurich.
With over 350 employees worldwide, we are able to help you plan your next exhibit programs or events anywhere you need us!