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customer service job in Toronto

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Job Ref:  b2e77ff4
Employer:  Direct Solutions - Canada
Country:  Canada
County/State:  Ontario
City:  Toronto
17/10/2016 23:16
Job Description:

We are seeking a Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical NA customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services ​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills

Company Description:

World Wide Acquisitions specializes in unique face-to-face marketing aspects we speak directly to individuals, in person - raising awareness for our clients and their programs. Our fund-raisers truly believe in the causes they represent and the result is an honest and engaging dialogue with their audience. It is through this type of personal interaction that potential donors are able to fully realize the difference they can make by participating in our clients programs. Our goal is to engage these individuals, then assist them in committing long-term to the organization they choose to donate to.
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