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Technical Support Analyst, Networks job in Etobicoke

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Job Ref:  727642617
Employer:  AECON
Job Type:  Permanent
Country:  Canada
County/State:  Ontario
City:  Etobicoke
18/10/2016 00:01
This position is responsible for the installation, layout, and maintenance of all network components. Plan, design, analyze, and provide technical support for data communications network or group of networks. Conduct research and evaluation of network technology and recommend purchases of network equipment.

Key Responsibilities
  • Consult with users and evaluate requirements, recommend designs, provide cost analyses, plan projects, and coordinate tasks for installation of data networks
  • Analyze and resolve technical problems for established networks
  • Plan, test, recommend, and implement network, file server, mainframe, and workstation hardware and software
  • Provide network documentation, training, and guidance to computing system clients and programmers
  • Serve as technical specialist in network problems and emergencies
  • Troubleshoot and resolve network production problems
  • Conduct technical research on network upgrades and components to determine feasibility, cost, time required, and compatibility with current system
  • Recommend network solutions for short-, medium-, and long-range network projects
  • Install, configure and maintain network components
  • Determine plan layout for new hardware or modifications to existing layout
  • Install, upgrade, and configure network printing, directory structures, user access, security, software, and file services
  • Establish user profiles, user environments, directories, and security for networks being installed
  • Work as a team member with other technical staff, such as systems to ensure connectivity and compatibility between systems
  • Work with vendors to resolve complex network problems. • Maintain confidentiality with regard to the information being processed, stored or accessed by the network
  • Document network problems and resolutions for future reference

Required Knowledge & Skills
  • 5+ years experience with internetworking hardware including Cisco switches and firewalls, Barracuda gateways, Fortinet firewalls, HP LAN and SAN switches and copper/fiber network cabling
  • 5+ years experience working with various network technologies including SMTP, DNS, DHCP, FTP, IP routing, NFS, CIFS, VLANs, QoS and VoIP
  • University degree, college diploma or equivalent
  • Very good educational background, preferably in the fields of computer science or engineering
  • Proven working experience in the information technology sector
  • Working knowledge of Firewall & load balancer systems
  • Experience working within ITIL-based Service Management Processes
  • Knowledge of company supported network platforms on Cisco and HP systems
  • Ability to design and coordinate the installation of data networks
  • Ability to maintain and troubleshoot computer network hardware, software, and peripherals. Ability to provide a range of systems training and/or support activities for users
  • Ability to develop and write systems and applications documentation and guides for users. Ability to determine computer problems and to coordinate hardware and/or software solutions
  • Ability to develop systems solutions for operational problems
  • Ability to learn and support new network components. Work with users requires interpersonal skills. Flexible and adaptable to deliver customer requirements
  • Excellent time management and organization skills
  • Ability to work effectively in a team

Employment Status

Job ID

Compensation & Benefits Overview
Aecon offers the opportunity to work on challenging, high profile projects and provides competitive compensation and benefits.

Equity Statement
Aecon is an equal opportunity employer.

Aecon accommodates. Upon request, Aecon accommodates candidates with disabilities throughout the hiring process.
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