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Tier II NW Administrator & Support Specialist - 2nd Shift TS/SCI - DC job in Washington

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Job Ref:  RW247159
Employer:  General Dynamics US
Country:  United States
County/State:  D.C.
City:  Washington
18/10/2016 05:13
Job Description

The GNOC is currently seeking a talented Tier II Network Administrator with an active TS/SCI clearance to provide monitoring; maintenance and advanced support of voice; data; and/or video communications networks for the(Day/Swing and/or Mid) shift. The successful candidate will be responsible for providing 3rd level resolution and customer support to all customer managed networks. Candidate must be able to accurately document; using customer outage tracking software; network and/or VTC outages is critical. The main tools utilized for this position at the GNOC include: Putty; SharePoint; GEM; WhatsUpGold; Tivoli; Cisco IOS; Support Web Incident Tracking System; and various network monitoring/troubleshooting tools as required.

Skill Requirements:

Ability to identify; analyze; and resolve operating/hardware network system problems

Demonstrate network troubleshooting techniques and experience

Ensure compliance with network security policies and procedures.

Assist in the development of the policies and procedures as they pertain to the network environment.

Manage the Enterprise Network for resource availability.

Create and report all outage notifications and network related issues according to standard operating procedures.

Experience with BGP and OSPF routing protocols

Experience with both LAN and WAN troubleshooting

GEM experience for monitoring and configuration of crypto equipment

Experience with WAN circuit technologies (T1; DS3; OC-3; OC-12; OC-192).

Comprehensive knowledge of CISCO and Juniper routers and switches along with VTC network hardware and software tools listed above.

Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment.

Participate in engineering projects or upgrades as tasked by GDIT management.

Interface with vendors to ensure proper performance of tools and software packages.

Process Authorized Service Interruptions (ASI's) as directed by GDIT Management.

Provide After Action Reports (AARs) for Problem Management resolution.

Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors).

Provides system/equipment/specialized training and technical guidance to lower tier employees

Key Competencies:

Interpersonal Skills

Communication skills - verbal and written

Listening skills

Problem analysis and problem solving

Attention to detail and accuracy

Customer Service orientation


Ability to work independently within a Team Concept

Ability to multitask in a stressful environment

Shift Work is required (work center is 24/7).

Position requires the candidate to pass the CI Poly.


Bachelors Degree in Computer Science or a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.


Security+ CE required

CCNA (desired)

Network + (desired)

ITIL Foundations (desired)


A minimum of five years relevant technical experience in network engineering activities such as the design and integration of local and wide area networks.


Security+ CE required

CCNA (desired)

Network + (desired)

ITIL Foundations (desired)

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial NA approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support NA is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.
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