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Intakes Specialist job in Washington

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Job Ref:  2016-15660
Employer:  General Dynamics US
Country:  United States
County/State:  D.C.
City:  Washington
18/10/2016 05:14
Job Description

In a support capacity to the Office of Refugee Resettlement (ORR) Division of Children's Services (DCS):

� Answers hot-line calls from Border Patrol; Department of Homeland Security; shelter facilities; advocates and others seeking immediate shelter or longer term placement decisions; or information for newly apprehended unaccompanied children;

� Makes initial placement and determine type of placement (shelter; secure or staff secure);

� Documents and refers to appropriate person(s);

� Maintains files and other related records of cases and prepares shift report on any significant issues and number of calls; placements by facility; gender; etc.;

� Transitions to and briefs next shift staffer on outstanding cases;

� E-mails intake forms from shift and facilities where children are placed;

� Responsible for input and verification of data;

� Reviews source documents for accuracy of input data;

� May be responsible for integrity of certain database information;

� Investigates questionable data and takes corrective action when necessary;

� Performs other administrative duties as needed


Requires AS/AA degree.


Requires 5-8 years experience.

Excellent verbal communication skills

Strong organizational skills and expert user of MS Excel

Excels in a fast pace; high volume environment

Position includes rotating shift work 24/7.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial NA approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support NA is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.
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