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Technician, Telecommunications job in Fayetteville

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Job Ref:  2016-11152
Employer:  General Dynamics US
Country:  United States
County/State:  North Carolina
City:  Fayetteville
18/10/2016 05:16
Job Description

Performs installation, maintenance and repair of telecommunications systems.

Telecommunications Specialists must be detail-oriented and have in-depth knowledge to troubleshoot, implement, and provide telecommunications support on behalf of their Government organization. They provide regular maintenance and ensure telecommunication devices function properly. They require strong interpersonal and communication abilities to interact with Contractor and Government staff and communicate technical issues in non-technical language. In addition, Telecommunications Specialists provide customer support for technical requests, process data to locate possible issues, and process voicemail and calling card requests.

Typical duties include:

  • Configuring and optimizing telephone systems and services, voicemail and Private Branch Exchange (PBX) communication systems, and other related systems.

  • Detecting, understanding, and initiating fixes for network problems.

  • Designing, maintaining, and assessing current and future telecommunications systems and equipment

  • Following strict privacy regulations when reviewing telecommunication logs and accounts


Associates Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience.


At least one year of previous experience, especially with video teleconferencing (VTC) hardware and software.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial NA approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support NA is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.
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