Vacancy has expired
|Job Ref:||2016-11490||Employer:||General Dynamics US||Country:||United States||County/State:||Virginia||City:||Fairfax||Address:||Post Date:||18/10/2016 05:16|
Job Description |
We are seeking a Genesys engineer to support all aspects of the Genesys Customer Interaction Management platform and the associated infrastructure within General Dynamics Information Technology. This position will focus on the implementation, support and upgrade of Genesys components in the enterprise which include self-service, voice, multimedia, routing, and reporting solutions. Experience deploying, configuring, integrating and supporting a breadth of Genesys products is required. Responsible for systems availability, capacity planning, and performance. Must be clear, concise and precise when communicating with peers and management. Expect employee to be able to suggest suitable solutions and clearly articulate pros and cons.
• *********** THIS POSITION IS OPEN TO REMOTE WORK****************
Bachelor's Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience.
8-10 years of related software development experience.
Required Skills Include: