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Salesforce.com Business Analyst job in

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Job Ref:  2016-179245
Employer:  Keane Group
Country:  United States
County/State:  Alabama
18/10/2016 21:01
Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

A group company within NTT DATA currently seeks a NA Business Analyst to join our team in Birmingham, AL.

Position Functions or Responsibilities: NTT DATA is a global partner with NA and our professionals are highly skilled in all related solution and technical disciplines. Our SalesForce group provides our clients with support in developing a successful design, carrying out a global implementation, and supporting ongoing use, management, and enhancement. Our experienced, certified NA consultants provide objective advice combined with deep functional and technical expertise to ensure our client NA implementation delivers on all their business goals.

Our group provides:
  • A full lifecycle approach that facilitates cloud transformation, reduces risk, and delivers benefits faster and further
  • The expertise of a NA Platinum level partner
  • The proven experience of 1,000+ client deployments across many industries
  • 250+ certified NA and NA consultants across NTT Group
  • The resources and support of a global cloud integration solutions provider
  • A service provider with technology partnerships and alliances with other leading cloud providers, such as Informatica, IBM, HP, Microsoft, Cisco, EMC, VMware, and BMC

Essential Duties
  • Actively support the company's culture and business mission
  • Collaborate with business users to identify opportunities to further utilize NA to achieve business goals
  • Design, configure, test and deploy NA functionality
  • Develop NA reports, analytics and dashboards to support and monitor daily activity and key performance measures
  • Participate in the design of data integration to connect NA and other systems
  • Use root cause analysis and troubleshooting skills to resolve functional and technical issues
  • Serve as the primary point of contact for requests submitted to the NA Help Desk
  • Develop work instruction guides and training materials
  • Assist in the on-boarding and training of new NA users
  • Actively promotes observes safety and security procedures, and uses equipment and materials properly.
  • Other responsibilities or projects assigned by manager.

  • 3+ years of NA administration, configuration and report authoring experience
  • 7+ years work experience in a sales operations and/or IT related role
  • NA Administrator certification or a desire to become certified
  • Excellent written and verbal communication skills
  • Demonstrates self-discipline and motivation in all aspects of job performance
  • Initiative and ability to handle increasing responsibility over time
  • Distribution industry experience is a plus
  • Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • SFDC 401 Certification

Basic Qualifications:
  • SFDC 401 Certification
  • 3 plus years of Salesforce experience
This is a full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Visit NA to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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