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Collector II job in Johannesburg

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Job Ref:  1619584
Employer:  Tyco
Country:  South Africa
City:  Johannesburg
18/10/2016 22:10

  • • Maintain accurate records of all chasing activity as per policies and procedures

• Responds to telephone inquiries and assists in solving queries related to the customer’s accounts
• Manage customer credit files and profiles
• Liaise with internal departments on issues related to debtor’s control
• Cash flow forecasting on a weekly basis
• Ensure that debts are paid in a timely manner
• Working according to age analysis to ensure that all the old items are sorted out first
• Maintaining debtors ageing according to policies and procedures
• Attend Debtors Credit Review meetings
• Minimize credit risks
• Identify changes in payment patterns and propose action to avert indebtedness
• Ensure that all transactions are compliant with SARS regulations
• Handle disputed invoices and negotiate to bring payment within the agreed terms
• Provide accurate advice on invoice queries
• Respond promptly and completely to both customer and internal enquiries
• Allocate payments to accounts where necessary and offset daily as per policies and procedures
• Minimize bad debts through controls & procedures
• Send out monthly client statements/invoices/credit notes/letters as may be agreed from time to time
• Develop and up skill the credit management capability within the practice
• Analyse queries on accounts and find solutions to reduce them
• Undertake account reconciliations as required
• Travel to customers to sort out queries from time to time when approved Commercial Credit Control Manager
• Request Credit notes, Refunds, Debit Notes, Transfers, Split Payments, etc as per policy and procedures and ensure that these requests are passed timeously
• Ensure that all transactions requests have the relevant documentation attached per policy
• Make sure that all unallocated / credit balances on your age analysis are investigated and cleared weekly
• Meet cash & debtor day targets set by the Commercial Credit Control Manager
• Providing adhoc reporting as and when requested
• Provide monthly reports, updates to Commercial Credit Control Manager as required
• Ensure monthly processing deadlines are met as required
• Any other duties as delegated from time to time by the HOD and Commercial Credit Control
• Manager or any other person designated in their absence Qualifications
  • Matric
  • Credit Management qualifications
  • 3 year’s credit control full function with experience in body corporate accounts and LSS

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