Scott Safety, a business unit of Johnson Controls, is a premier manufacturer of innovative respiratory and other personal protective equipment and safety devices for fire and rescue services, industrial workers, police, military and civil defense organizations around the world. With five global manufacturing locations, Scott Safety produces products that protect thousands of individuals each day from environmental hazards including smoke, toxic fumes, combustible gases, falling objects, and flame contaminants. The Scott product line includes self-contained breathing apparatus, supplied air and air-purifying respirators, gas and flame detection instruments, thermal imaging cameras, air compressors, accountability systems, head, eye and face protection, and firefighter and personal protective clothing.
The Failure Analysis Engineer monitors data from warranty, customer feedback, and other appropriate sources to provide input to prioritization of corrective action/improvement teams and provides overall guidance to management on project status.
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
- Responsible for leading root cause analysis for product nonconformance including but not limited to product warranty, customer complaints, out of box failures and production.
- Maintain the Customer First/ FRACAS (Failure reporting and corrective action system) database and provide status reports on a weekly basis
- Complete data collection and detailed root cause analysis, FMEAs and recommend modifications to design and process. Assist in implementation as necessary.
- Complete detailed failure analysis on electromechanical components, PCB assemblies involving gas detection devices and fire safety products
- Review requirements, acceptance criteria, functional design, technical design, and use case design documents to determine testability.
- Create accurate and informative Test Plans, Test Cases, and Test Strategies that clearly describe test environment, setup, risks, assumptions, strategy to replicate and undercover failure modes.
- Provide estimates for planning, development and execution of test efforts
- Track projects to completion and evaluate effectiveness of programs and actions.
- Complete Life Data Analysis for parts with significant impact to the business. Build reliability Models as required as a method for tracking improvements.
- Track KPI metrics for field quality data including (but not limited to) Mean Time To Failure (MTTF), Warranty Dollars per unit (W$U), Defect per Unit (DPU)
- Participate in the generation and implementation of defect-reduction programs
- Evaluate discrepant hardware determine its disposition or referral to the Material Review Board.
- Interact with representatives from functional groups as well as within the Quality Team.
Education, Skills & Experience:
- Bachelor’s Degree, from an accredited college/university, in electrical, mechanical or industrial engineering with a minimum of 2-3 years related experience
- A passion for problem solving. Substantial ability to multi-task with an established track record of delivering results and meeting schedules. A team player with strong interpersonal skills both verbal and written, and ability to work effectively within a cross-functional team environment.
- Experience in electrical, mechanical Engineering/Technology with knowledge of electrical components or equivalent
- Experience in failure analysis of electrical components and PCB assemblies is a must.
- Experienced in working with electromechanical and mechanical components
- General Understanding of government regulations, policies or regulations including ISO 2000: 9001, ATEX, EN13980 and IEC_EX would a plus but is not required.
- Keen understanding and practical application of six sigma tools and principles. LSS Certification a plus
- ASQ-CQE or CRE certification a plus.