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Travel Consultant, Entry Level job in Winnipeg

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Job Ref:  9bc3f714
Employer:  Direct Solutions - Canada
Country:  Canada
City:  Winnipeg
18/10/2016 23:15
Job Description:

We are hiring for a Travel Consultant! This is an Entry Level Position. We will train you!Responsibilities will include:

Using our Global Distribution and web based programs provide travel counseling support for travel within Canada and USA to loyalty cardholders
Selling air, car, hotel, products in an inbound call centre
Providing a high level of customer service
Provide support to callers for navigational questions or inquiries.
Providing services based on client loyalty program rules and regulations

Candidates must possess the following skills and qualifications:

No Travel background is required, however is an asset - full training is provided.
Excellent Customer Service
Ability to work in a fast paced environment
Ability to resolve day to day client concerns while meeting or exceeding expectations and maintaining a high level of customer service
Organizational and time management skills, effective use of outlook, and excellent internet and keyboarding skills
Strong team player interacting effectively & professionally with co-workers
Excellent verbal and written communication skills
Call Centre experience an asset
Ability to work a flex schedule (between 25-40 hours per week)

Other information:

Flexibility to work Shift work in an intimate call centre environment, open 7 days a week.
3 weeks' vacation to start
Dental and Medical benefits after 3 months
Sick and Personal Days program
Fitness Membership program
Excellent travel benefits such as discounts on flights, hotels, car rentals and more.
Shift premiums available based on selected shifts

In addition to Health and Dental benefits and group RRSP, we offer a competitive base salary and the possibility of pay for performance increases, and agent incentives. We also have travel benefits such as FAM trips and agency discounts, and, we offer advancement opportunities.
We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve and creating an environment where every employee has the opportunity to reach his/her potential.
We are an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If you require a disability-related accommodation in order to participate in the recruitment process.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) we will consult with all applicants with disabilities who request accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

Company Description:

About Regis and Smith

While we primarily specialize in permanent placements of great people with great companies we also provide our business clients temporary staff to fill in for vacation and sick days as well to supplement their permanent workforce to meet high demand production times.

We serve both our business and job seeker clients with honesty and respect to fulfil each parties expectations and needs.
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