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IT Support Analyst - Mac Environment job in Chessington

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Job Ref:  204812178
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Chessington
Post Code:  KT9
Salary:  £25000 - £28500/annum Corporate Package
19/10/2016 02:27
IT Support Analyst - Mac Environment

Location: Commutable from Chessington, Epsom, Leatherhead, Esher

Technical Skills: 1st & 2nd line support within Mac OS environment, some Windows OS, VMware, Citrix, Exchange, Outlook, VPN, Blackberry

An exciting opportunity has arisen for a Support Analyst to provide first and second line technical support for a UK wide organisation with an impressive client range both in the public and private sector inc many blue chip multi national companies.

You will be tasked with supporting a user base of 400, providing technical support within a Mac and Windows based environment, both desk side and over the phone. You will be highly engaging, personable and comfortable speaking with people at all levels of the organisation.

As a Support Analyst your responsibilities will include:

* 1st & 2nd line support.

* Resolve hardware and software problems.

* Laptops and desktops - set up, configure, install and fault find.

* User moves

* Set up and config core servers

Skills required for this Support role include:

* Previous helpdesk experience

* Strong Mac OS knowledge and Mac applications

* Exchange and Outlook

* MS Office 2007

* Citrix, VPN and Firewall config

* Routine of day to day operations - backups, system checks etc.

For more information including a detailed job specifications send through your profile
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