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2nd/3rd Line Support Analyst, with exp. of SQL, ERP and CRM job in West London

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Job Ref:  204810247
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  West London
Post Code:  W1
Salary:  £40000 - £45000/annum
19/10/2016 02:27
IT Service Delivery Specialist is required by our client, based in London to be responsible for assisting a medium-sized IT Team, which will require you to provide strong 1st/2nd line and some 3rd line support. You will be involved in all areas of system testing, as well as system, laptop and mobile phone set-up. Our client is a Franchise business with approximately 90 business owners so this will be an extremely demanding role, therefore, proven working experience in providing strong service delivery and system support is essential. You will be heavily involved in project work, including testing, setting up systems and communicating with various members of the business.

Candidates wishing to apply for this position must have strong knowledge of SQL databases, Microsoft Windows, Microsoft Access and also some knowledge and experience of working on a CRM and ERP system. Visual Basic experience would be advantageous.

Our client is looking for a strong Service Delivery Specialist with excellent customer service skills and communication skills, with a minimum of 3 years' experience working in a support role
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