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Application Support Analyst - up to £28k - Norfolk job in Norfolk

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Job Ref:  204810573
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Norfolk
City:  Norfolk
Post Code:  NR17
Salary:  £24000 - £28000/annum excellent benefits
19/10/2016 02:28
Application Support Analyst - up to £28k

An exciting opportunity has arisen to join a global organization specialising in business transformation. Our client is looking to recruit an Application Support Analyst to work out of their Norfolk offices.

Skills / Environment
IT support
SLA / IT governance

Gentran Integration Suite
Kofax Capture / Transformation Module
PI Output Manager / Enterprise Manager

Role Overview
As an Application Support Analyst you will provide technical support to a variety of departments. You will be required to investigate incidents, analyse and resolve the issue. User support is delivered by phone, face-to-face and remote support.

The ideal candidate should be able to work within a diverse subject content environment, with the ability to manage multiple customers and projects. You should possess strong communication skills and be able to prioritise work.

This is a varied role that will require supporting the 1st line team and contributing to the overall project deliverables.

Monday - Friday
7am-3:30pm, 9am-17:30pm, 10:30am-7pm

Benefits: 20 days holiday, Medical, Life, Pension, Eye Care, Personal Accident, Dental, Childcare Vouchers, Retail Vouchers, Season Ticket Loan and more

This role may suit an individual with the following job titles:
2nd line support, second line support, 3rd line support, third line support, IT support, Service desk analyst, System support

We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy
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