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IT Support Manager job in Lisburn

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Job Ref:  204810612
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Lisburn
Post Code:  BT28
Salary:  £25000 - £30000/annum
19/10/2016 02:28
We are currently looking for an IT Support Manager to work with a well established company based in Lisburn. This is a great opportunity to join a growing IT department and progress within you career. This is a full time permanent position.


The ideal person will be responsible for ensuring correct resolutions are applies to customer issues while managing a team of 3 IT support engineers. You will be responsible for managing all work within the team while assisting IT engineers when necessary.

Ideal candidate should have:

Minimum 2 years management experience
A proven track record in delegating calls / work to IT analysts / engineers
Windows Server 2012
Microsoft Exchange
Microsoft Certified
Good interpersonal skills
Excellent delegation skills
Client management experience
Proven history of problem solving
Driven and enthusiastic

Preferable but not essential:

Help or support desk experience

They will be responsible for:

3 IT support engineers
Developing customer support and service levels
Ensuring correct resolutions are applied to customer issues
Identifying skill gaps within the team
Training and developing the team


£25,000 - Negotiable depending on experience
Bonus depending on charges applied for services

To apply please submit your Cv via the link provided
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