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IT Support Assistant job in Farnham

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Job Ref:  204811066
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Surrey
City:  Farnham
Post Code:  CM23
Salary:  £20000/annum
19/10/2016 02:28
IT Support Assistant

To provide IT support to the IT team, including testing of development sites, dealing with customer queries and helping to support IT projects.

" Maintains quality throughout all aspects of work, by adhering to set standards
" Contributes to team effort by supporting all members of the business where possible
" Ensure communication to the both internal and external customers is prompt and all actions are managed in a timely manner
" Accuracy and attention to detail
" Enthusiastic
" Great communication skills
" Experience of working to tight deadlines and delivering under pressure

" Provide administrative support to the IT team
" Product and change testing on each of the websites (Casestation, Case Site)
" Answer customer queries
" Raise, review and close tickets on the Zendesk ticketing system
" To update and maintain customer contacts
" Develop Print Manager support skills

" Basic IT skills - MS Office, Excel, Word etc

" Photoshop
" Exposure to websites / e-commerce
" Customer Service Experience within office environment


Location: Farnham

Free Parking

Full-time, permanent role, 37.5 hours per week
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