Permanent | Full Time
At Holt Renfrew our mission is to present exceptional experiences together with the finest luxury products for life’s every day and extraordinary moments. Every Holt Renfrew employee enables this mission and defines the luxury lifestyle shopping experience through building lasting relationships with our people, customers and partners. The Project Manager, Creative Content will manage timely development, implementation and flawless execution of all customer outreach collateral and internal collateral that consistently builds brand awareness, and reinforce Holt Renfrew’s core differentiators and engage existing and new customers, while delivering it in a consistent voice that supports the distinct luxury shopping experience the brand promises to deliver. Ensure our marketing content is developed with flawless execution to position Holt Renfrew as the leader in the luxury marketplace by showcasing our product in a sophisticated, elegant and modern way that creates brand awareness, defines the luxury shopping experience, drives traffic to our stores and generate sales. Specific responsibilities include (but are not limited to) the following: Manage the development and execution of all in-house creative programs that support corporate, Merchant, national campaign and store initiatives including but not limited to large format vinyl (hoarding) in-store signage (easels, item signs, velocity signs), packaging, newspaper/magazine, direct mail, digital and website collateral Lead quality assurance & quality control on the execution of all creative projects Develop & manage workback calendar and workflows in support of the creative development for Holt Renfrew branded campaigns ahead of each season and ensure it delivers across all touch points. Track deliverables, and approvals, working collaboratively with the Fashion Office, Creative Team & Content Team from pre through post production. Manage production budget to ensure cost containment and negotiate competitive pricing for print collateral Manage internal production processes and identify opportunities for a more efficient and streamlined work flow Lead the development and flawless execution of all customer outreach collateral and internal collateral that consistently builds brand awareness, aligns to Holt Renfrew standards and defines the luxury shopping experience through building lasting relationships, with our people, customers and partners. Oversee the Production Schedule and critical paths for all in-house creative; works closely with internal partners to ensure timelines are being met Proof and secure required approvals for marketing materials to ensure consistency and the integrity of the Holt Renfrew brand; Act as a brand steward Management of creative resources including designers, writers, and agency relationships. Continually seek ways to improve current processes (such as by adapting new procedures or implementing new technologies) that will help improve efficiencies Manage freelance timesheets/contracts, expense reports, schedules, forecasts Act as a main liason for all creative briefs & requests throughout the company (nationally) The ideal candidate: 5+ years in of Digital and Print knowledge experience Proficient in MS Office; Microsoft Excel, Word, Power Point Exemplary track record in project/workflow management and vendor management Demonstrated proficiency in driving decisive resource allocation and strong capability in managing deliverables related to the marketing calendar 5 + years experience in planning and budgeting, monitoring and tracking costs Experience working with, overseeing, and collaborating with creative teams, including designers, printers, photographers, freelancers, and vendors. Deep understanding of multichannel communication platforms, as well as what is needed to adapt and optimize collateral across these venues. Demonstrated leadership and influencing skills with the ability to get things done Excellent interpersonal skills; a team player who is able to act as both a leader and an individual contributor as required Confident and effective communication (written & verbal) and interpersonal skills Highly organized with an ability to work under tight deadlines and shifting priorities in a fast-paced environment The measures of success: Contribution to financial objectives Individual objectives linked to the achievement of department goals Feedback from internal and external clients Leadership behaviours - all employees at Holt Renfrew are expected to: Inspire with Service Lead with Passion Own it with Pride Earn lasting Relationships
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